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We are travel and holiday organizers only. We do not control or operate any airline, hotel, or any modes of transportation. However, we take utmost care in selecting the best ingredient available in each category to ensure that no inconvenience is experienced by the guest and that he can take full advantage of the tour.

But because we don't control them, we are not liable to be held responsible for any delay, improper services provided by an independent agency like airline, transporter, hotel, or any other provider of services, for any injury, death, loss or damage which is caused by the act or default of the management or employees of any hotel, airline, shipping company or coach owner/operator who are the company's independent contractor arising outside our normal selection and inspection process.

We are also not responsible for the delay or deficiency in services provided by agencies like airline, transport, hotel, or any other provider of services, or/and any act or actions of a co-traveler or a co-passenger which may result in availing the following and/or other services during the tour.

BOOKING:
1. We suggest that you book at least 45 days prior to the departure to avoid disappointment. You will be required to sign a booking form containing our terms and conditions.
2. Booking amount will be 20% of the total amount and it is required to be paid at the time of booking. The booking amount is neither refundable nor transferable.
3. The remainder is to be paid by 30 days prior to the departure or else the booking amount stands forfeited.

The cost of the tour includes the accommodation on room only on twin-sharing basis unless otherwise specified (as in adventure tours), transfers and sightseeing in the class of transport specified, airline and railway fares. All others like local taxes, parking charges, guide charges and other ancillary expenses are not included in the tour. Group rates and triple sharing rates can be availed on request.

The management reserves the right to claim any additional expenses due to train/airline delays and/or in increase in fares announced without prior notice.

LIABILITY:
The company shall in no circumstances whatsoever be liable to the tour participant or any person traveling with him for:

A: Any death, personal injury, loss, sickness, accident, delay, discomfort, increased expenses, consequential loss and/or damage or any kind of theft howsoever caused,

B: The temporary or permanent loss of or damage to the baggage or personal effects howsoever caused,

In this condition, the expression "howsoever caused" includes willful negligence on the part of any person.

C: The company shall not be responsible and/or liable for any damage caused to the tour participant due to reasons beyond the control of the company.

D: If the tour participant has any complaint in respect of services provided by any of the independent contractors, the tour participant shall immediately notify the same in writing to the independent contractor and a copy thereof should be handed over to the tour in charge/camp director of the company to take up the matter with the respective contractor.

E: Any claim of complaint by the tour participant must be notified to the company in writing within one month of the completion of the tour. No claim notified after the stipulated time will be entertained and the company shall incur no liability in respect thereof. And all matters of dispute shall be settled under the jurisdiction of District Courts, Gurgaon.

CANCELLATION:
If circumstances make you cancel your tour, the cancellation must be immediately intimated to the sales office in writing. As per the booking conditions of the tour, we are constrained to levy the following cancellation charges

45 days prior to departure 50%
44-15 days prior to departure 75%
14-01 days prior to departure 90%
No show on tour total amount forfeiture

If cancellation of tour is from the side of the company due to unavoidable reasons beyond our control, the client will be offered an alternative tour. If not acceptable, full refund will be made to the individual concerned.

REFUNDS:
There will be no refund payable for the under-utilized or unutilized services like meals, entrance fees, optional tours, hotels, sightseeing, sporting events, etc., nor can any refund be made for lost, mislaid or destroyed travel tickets or vouchers.

No refund will be made to any tour participant who joins the tour late or leaves the tour before the culmination of the tour.

It will take a minimum of 45 days (60 days where airline tickets have been issued) from the date of cancellation to process refunds it any by the company.

INSURANCE:
It is recommended that a traveler's insurance policy is purchased prior to tour to cover against any possible risks such as accident, injury and/or loss of life or loss or damage to your property, while on tour.

AIRLINE TICKET AND PASSENGER TOUR TICKET:
You will receive your airline tickets 7 days prior to departure along with the other travel documents you would require during the trip.

CONDITIONS OF TRAVEL:
1. The tour participant will have to strictly follow the tour program. Those tour participants who do not travel with the tour throughout the tour shall under no circumstances be entitled to any kind of claim for refund.
2. Children under 5 years of age would be accommodated free of charge in the same room without extra bedding; however, their extra expenses would be taken care of directly whether in the hotel or outside. Children between 5-12 years of age would be accommodated as an extra bed and charged accordingly.
3. In the case of adventure tours, equipment issued to the tour participant is his or her responsibility and will be liable to a penalty to the tune of the value of the equipment for any damage or disfigurement of any kind. No excuse of any kind would be entertained and compensation equivalent to the cost after depreciation will be billed to the participant.
4. In case any participant is found to be indulging in any activity non-conducive to the rules of the tour, his participation would be terminated with immediate effect and he would be asked to return at the sole discretion of the tour manager.

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